This depends on what type of consultancy you're interested in receiving, and also on whether or not you're one of our existing customers or relations. If your platform is not hosted by us, we will naturally charge for any form of hosting-related consultancy. If you're interested in hiring us to organize a knowledge sharing event (e.g. a workshop) at your organization, we will likely also have to charge for this.
On the other hand, if you want to be advised about a platform that is hosted by us, or if you're interested in our services and want to receive information within that context, in most cases this will be completely free of charge.